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Massachusetts Law in 30 Seconds · Auto Accidents

Who Pays My Medical Bills After a Car Accident in Massachusetts?

0:23 · M.G.L. c.90 s.34M (Personal injury protection), with the benefit defined at M.G.L. c.90 s.34A

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After a Massachusetts crash the first medical bills are paid by your own policy, not by the driver who caused it. M.G.L. c. 90, sec. 34M requires every motor vehicle liability policy issued in the commonwealth to carry personal injury protection, and M.G.L. c. 90, sec. 34A defines that benefit as payable “without regard to negligence or gross negligence or fault of any kind,” to the amount or limit of at least eight thousand dollars on account of injury to or death of any one person.

No-fault means no waiting for a fault decision

This is the part that saves people money and almost nobody knows. Fault investigations take weeks. Medical bills do not. Because section 34A makes the benefit payable without regard to fault, the treatment can start being paid for while the question of who caused the crash is still open. Waiting to see whether the other insurer accepts liability is a choice the statute does not require anyone to make.

The $8,000 is a floor written as “at least”

Section 34A says “at least eight thousand dollars,” which makes it the statutory minimum for the benefit rather than a fixed ceiling in every policy. The section also allows a policyholder to elect a deductible, which changes what actually gets paid out on a given policy. The eight thousand dollar figure is the right number to start from and the wrong number to assume without reading the policy.

The $2,000 rule that makes people think PIP was denied

Here is the single most misunderstood piece of Massachusetts no-fault, and it is written into section 34A. Personal injury protection shall not provide for payment of more than two thousand dollars of medical, surgical, x-ray and dental and related expenses if, and to the extent that, those expenses have been or will be paid under a policy of health, sickness or disability insurance. In plain terms: if you have health insurance, PIP covers the first two thousand dollars of medical bills, and after that the bills route through the health plan. The remaining PIP is still there for what health insurance does not cover, including lost wages. The section also says a health insurer may not deny coverage for those expenses because personal injury protection benefits exist.

Two deadlines and a ten-day clock

The claim has to be presented as soon as practicable after the accident and in every case within at least two years from the date of accident. The expenses section 34A covers are the ones incurred within two years of the accident. And once a licensed physician notifies the insurer of disability, section 34M gives the insurer ten days either to commence medical payments or to give written notice of its intent not to pay, with reasons.

The statute has teeth if the insurer stalls

Where benefits due and payable go unpaid for more than thirty days, section 34M deems the unpaid party a party to a contract with the insurer, opens an action in contract, and directs a district court to advance the case for a speedy trial on motion. If the unpaid party recovers a judgment for any amount due and payable, the court assesses costs and reasonable attorney’s fees against the insurer. That fee-shifting sentence is why an unpaid PIP claim is worth raising rather than absorbing.

What this page is not

This page describes what sections 34M and 34A say. It does not tell you what your policy provides, whether a particular bill is covered, or how the coordination rule applies to your health plan. Read the sections yourself at the links above, and telephone the firm about a real claim.

Full transcript of this video

Cold open: A woman in her kitchen, still processing the crash, says the part everyone says. On screen: $8,000. Not your fault?

Jim Glaser: It wasn't even your fault. In Massachusetts your own insurance pays first. Up to $8,000. Chapter 90, Section 34M.

Jim Glaser: Your own insurance pays first, no matter who caused it. Look it up yourself.

On screen: Send this to the friend who just got hit.

The actual law

M.G.L. c.90 s.34M (Personal injury protection), with the benefit defined at M.G.L. c.90 s.34A on malegislature.gov

Section 34M requires every motor vehicle liability policy and bond issued or executed in Massachusetts to provide personal injury protection benefits as they are defined in section 34A, and makes those benefits payable in lieu of damages otherwise recoverable in tort for an accident occurring within the commonwealth. Section 34A defines the benefit: reasonable expenses incurred within two years of the accident for necessary medical, surgical, x-ray and dental services, including prosthetic devices and necessary ambulance, hospital, professional nursing and funeral services, plus lost wages limited to seventy-five per cent of average weekly wage, payable without regard to negligence or gross negligence or fault of any kind, to the amount or limit of at least eight thousand dollars on account of injury to or death of any one person. Section 34M also sets the mechanics: the claim is presented as soon as practicable and in every case within at least two years from the date of accident, benefits are due and payable as loss accrues, and the insurer must commence medical payments within ten days of notification of disability from a licensed physician or give written notice of its intent not to pay.

upon notification of disability from a licensed physician, the insurer shall commence medical payments within ten days or give written notice of its intent not to make such payments, specifying reasons for said nonpayment

Penalty as written: Not a penalty statute. If benefits due and payable remain unpaid for more than thirty days, the unpaid party is deemed a party to a contract with the insurer and may bring an action in contract, and if that party recovers a judgment for any amount due and payable, the court shall assess costs and reasonable attorney's fees against the insurer.

Common questions

Whose insurance pays first after a Massachusetts crash?

Personal injury protection is a benefit of the policy covering the vehicle you were in, and section 34A says it is payable without regard to negligence or gross negligence or fault of any kind. That is why the first bills go to your own policy rather than waiting on a fault decision.

Is the amount exactly $8,000?

The words in section 34A are at least eight thousand dollars on account of injury to or death of any one person. It is a statutory minimum for the benefit, not a figure that is identical in every policy, and deductibles the policyholder elects can change what is paid out.

Why did PIP stop paying my medical bills before $8,000?

Section 34A contains a coordination rule that surprises almost everyone. Personal injury protection shall not provide for payment of more than two thousand dollars of medical, surgical, x-ray and dental and related expenses if, and to the extent that, those expenses have been or will be paid under a policy of health, sickness or disability insurance. Past that point the bills route through health coverage where health coverage exists, and the section also says health insurers may not deny coverage because personal injury protection benefits exist.

How fast does the insurer have to act?

Section 34M says that upon notification of disability from a licensed physician the insurer shall commence medical payments within ten days, or give written notice of its intent not to make the payments, specifying the reasons for nonpayment.

Is there a deadline to claim it?

Yes. Section 34M says the claim shall be presented as soon as practicable after the accident and in every case within at least two years from the date of accident. Section 34A measures the covered expenses by the same two-year window.

What happens if the insurer just does not pay?

Section 34M says that where benefits due and payable remain unpaid for more than thirty days the unpaid party is deemed a party to a contract with the insurer and may bring an action in contract, and that a party who recovers a judgment for any amount due and payable is awarded costs and reasonable attorney's fees against the insurer.

Keep reading

More Massachusetts law in 30 seconds

This video and the text on this page are general legal information, not legal advice, and do not create an attorney-client relationship. Massachusetts law is fact-specific; telephone Jim Glaser Law about your particular situation. Past results do not guarantee future outcomes. Attorney advertising under Mass. R. Prof. C. 7.1 to 7.5. Responsible attorney: Jim Glaser, admitted in MA only, of counsel to Keches Law. Principal office: 77 Pond St., Sharon, MA. Most cases referred to other jurisdictionally licensed lawyers for principal liability. This video uses an AI-generated likeness and voice of Attorney Jim Glaser, with his permission.

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