Disclosures and disclaimers

Information, not legal advice.

Jimmy Knows A! is a reference manual published by Jim Glaser Law. Every entry on our practice areas, every sub-entry, and every AI-composed response from /ask constitutes legal information, not legal advice. Reading this manual or speaking with the AI extension does not, by itself, create an attorney-client relationship. Substance specific to your matter requires evaluation by a real attorney of facts the manual cannot weigh from a written question alone. For that, telephone the firm at (617) JIM-WINS. Jim Glaser, Esq. is the responsible attorney named on every page. See also how an answer is composed.

How the AI extension is supervised, and how it is not.

The publishing firm sets the editorial framework that governs every response: the practice-area scope, the canonical Massachusetts statutes and case law the AI is permitted to cite, the courthouse addresses the AI is permitted to reference, and the response disciplines (information not advice, no outcome promises, no inventing citations).

Individual AI-composed responses are not reviewed by Jim Glaser, Esq. or any attorney at the firm before they are delivered to the reader. Responses are produced in real time, around the clock, at a volume no single attorney could review answer by answer. The firm relies on the editorial framework, the canonical authority constraints, and the response disciplines listed above to keep responses within the scope of legal information rather than legal advice. Where a reader's facts require evaluation that the framework cannot provide, the response routes the reader to a free telephone consultation with the firm; that telephone consultation is where attorney evaluation actually happens.

Attorney advertising.

This site constitutes attorney advertising under Massachusetts Rules of Professional Conduct 7.1 through 7.5. The publishing firm is Jim Glaser Law. The responsible attorney named in every entry is Jim Glaser, Esq., admitted to the Massachusetts Bar in 1995, admitted in Massachusetts only. Jim Glaser is of counsel to Keches Law. The principal office is 77 Pond Street, Sharon, Massachusetts 02067. Most cases are referred to other jurisdictionally licensed lawyers for principal liability. Matters in other jurisdictions are referred to state-licensed counsel without fee.

Past results.

Past results obtained by the firm or by counsel are not a guarantee or prediction of future outcomes. Where representative outcomes or case categories are referenced, those references are illustrative only and do not warrant a particular result for any specific matter.

Practice-area scope.

Jim Glaser Law handles twenty Massachusetts practice areas. The full list is available at /practice-areas. The firm represents clients in matters governed by Massachusetts law and is licensed and authorized to practice in Massachusetts. Matters governed by other states' law are referred to state-licensed counsel without fee. For practice areas where the matter calls for specialist handling outside the firm's direct work (some criminal-defense categories beyond DUI/OUI, some family-law categories beyond divorce, some bankruptcy filings), the firm evaluates the matter on the intake call and, where appropriate, connects the client with a Massachusetts partner attorney at no extra cost to the client. Jim Glaser Law does not collect referral fees from these placements and is not a referral service.

Data the manual collects.

When a reader submits a question through the masthead search or the inquiry page, the manual records the question text, the time of submission, the reader's IP address and browser user-agent string, the URL the reader arrived from, any UTM parameters present, and a session identifier stored in the browser's session storage that ties follow-up questions to the original. The substance of the AI-composed response is also retained for review and quality control.

When a reader submits the callback request form, the manual additionally records the contact details voluntarily provided (name, telephone, email, and any notes), along with the conversation thread to which the request relates. This information is shared with the firm's intake team and is used solely to follow up on the reader's request.

Do not submit information you wish to keep confidential. Submitting a question or a callback request does not, by itself, create an attorney-client relationship; the confidentiality protections of that relationship do not attach until the firm has agreed in writing to represent you.

Tracking technologies.

The manual sets a session-storage identifier in the reader's browser to tie follow-up questions to the original inquiry. No third-party advertising or analytics cookies are set unless the publisher has configured an advertising-platform tracking pixel for the site, in which case those pixels (Meta Pixel and Google Ads) may set their own cookies and report aggregate conversion events to the corresponding ad platform. Setting these pixels is at the publisher's discretion; their presence or absence at any given moment is reflected in the page's HTML.

Emergency situations.

The manual is not an emergency service. If the reader is in immediate danger, an arrest is in progress, or a domestic-violence situation is active, telephone 911 first. The manual's call routing on (617) JIM-WINS and the firm's intake are not equipped to displace emergency response.

Confidentiality of submissions during litigation.

Communications submitted to this manual through the inquiry page or callback form are not, without more, privileged communications under Massachusetts attorney-client privilege rules. Privilege attaches only when an attorney-client relationship has been formed in writing with the firm. Submissions made during the pendency of a matter in which the firm does not yet represent the reader are subject to the same evidentiary rules that govern any other written statement and may be discoverable in subsequent litigation.

Massachusetts Rule of Professional Conduct 1.18 governs duties owed to prospective clients. Reading or interacting with this manual does not, by itself, make the reader a prospective client of Jim Glaser Law for purposes of Rule 1.18. The firm becomes engaged only upon a written fee agreement signed by both parties; until that agreement is in place, the firm undertakes no obligations of representation, conflict avoidance, or confidentiality beyond those ordinarily owed to any member of the public.

Fees and contingency arrangements.

Contingency-fee practice areas: auto accidents, personal injury, slip and fall, workers compensation, mass tort, gambling-addiction litigation, social-media-addiction litigation, property damage, medical malpractice, nursing home abuse, and motorcycle accidents. The engagement is governed by a written fee agreement that complies with Massachusetts Rule of Professional Conduct 1.5(c). The standard arrangement provides that no attorney's fee is owed unless and until the matter resolves with a recovery to the client; case-related costs and expenses (court filing fees, deposition costs, expert-witness fees, medical-records charges, and the like) are addressed in the written agreement and may be the client's responsibility under that agreement, regardless of the outcome. Workers compensation attorney fees are statute-capped under M.G.L. c. 152.

Fixed-fee or hourly practice areas: DUI/OUI defense, criminal defense (other charges), divorce, family law, real estate, bankruptcy, and immigration. These engagements are governed by a written fee agreement and are not handled on contingency. The first telephone consultation is offered without charge.

Real-estate buyer representation: Massachusetts home buyers receive purchase-and-sale representation at no charge when the firm closes the loan and writes the title insurance. The firm's promoted residential-real-estate work covers four areas: purchase-and-sale representation, mortgage advisory services, title insurance, and commission-rate negotiation with real estate agents on behalf of either the buyer or the seller. Other real-estate engagements taken at intake are billed on a fixed-fee or hourly basis under the written fee agreement.

Past results do not guarantee future outcomes.

Updates to this manual.

The manual is revised as Massachusetts law evolves and as new entries are drafted from clusters of reader questions. The colophon at the foot of every page records the current edition and revision date. Material revisions to disclaimers, data-handling, or referral policies are noted with a corresponding revision date.

Mass. R. Prof. C. 7.1 through 7.5 specific notices.

Rule 7.1 (Communications Concerning a Lawyer's Services). Nothing on this site is intended as a false or misleading communication. Statements about the firm's experience, practice scope, and case posture are written to be factually accurate and verifiable. Where illustrative case patterns or scenarios are used, they are identified as illustrative and not as representations of a specific outcome on a specific matter. Any reader who believes a communication on this site is misleading is invited to call the firm to discuss.

Rule 7.2 (Advertising). This site contains paid and unpaid communications regarding the legal services of Jim Glaser Law. The responsible attorney for all content is Jim Glaser, Esq. The firm's principal office address (77 Pond Street, Sharon, Massachusetts 02067) and telephone number (617) JIM-WINS appear in the footer of every page. Recommendations of partner attorneys made on the intake call are not for a fee or other consideration to the firm.

Rule 7.3 (Direct Contact with Prospective Clients). Jim Glaser Law does not solicit professional employment in person or by live telephone or real-time electronic contact from prospective clients with whom the firm has no prior professional relationship and where a significant motive is pecuniary gain. Responses to inquiries initiated by the reader (through the telephone, the AI extension, the callback form, or mail) are not solicitation within the meaning of Rule 7.3.

Rule 7.4 (Communication of Fields of Practice and Specialization). Jim Glaser does not claim to be a specialist or certified specialist except as authorized under Massachusetts practice. Descriptions of the firm's practice areas are descriptions of the categories of matters the firm handles, not claims of specialization or superior competence.

Rule 7.5 (Firm Names and Letterheads). The firm operates as Jim Glaser Law. The name Jimmy Knows A! is a brand used for the publishing arm of the firm's public reference work; it is not a separate legal entity practicing law. The firm of record for any legal services rendered as a result of inquiries through this site is Jim Glaser Law.

Jurisdictional limitations.

Jim Glaser is licensed to practice law in the Commonwealth of Massachusetts and is not licensed in any other state or federal jurisdiction. Communications on this site and through the AI extension are limited to Massachusetts law. Where a reader's question implicates the law of another jurisdiction, the response will note the limitation and refer the reader to counsel licensed in the relevant jurisdiction. The firm maintains professional referral relationships with attorneys in neighboring states for the limited purpose of routing inquiries where appropriate.

Massachusetts residents whose matter touches another state (a collision in New Hampshire, a workplace injury in Connecticut, a marital asset located in Florida) may still telephone the firm; Jim Glaser will identify the Massachusetts portion of the matter and route the rest to appropriately licensed counsel.

Use of the AI extension.

The AI extension at /ask is an information service. It is not an attorney. It does not exercise legal judgment. It does not evaluate facts you have not provided. It does not maintain a standing relationship with the reader beyond the session in which the reader interacts with it. Each response is composed against the firm's curated authority cluster and the firm's editorial framework, and each response is screened by a server-side validator before delivery for compliance with the disciplines set out elsewhere in these disclosures. The validator's enforcement is mechanical and is not a substitute for human attorney judgment; it is a screen to keep responses within the scope of legal information.

By using the AI extension, the reader acknowledges that the response is information and not advice, that the response does not by itself form an attorney-client relationship, and that the reader retains responsibility for evaluating whether and how to act on the information provided. Where the matter warrants attorney evaluation, the response will direct the reader to the firm's free telephone consultation, which is where attorney evaluation actually happens.

Reader consent to communications.

By submitting a callback request through the inquiry page, the reader consents to receive automated and non-automated communications (telephone calls, text messages, emails) from Jim Glaser Law about the reader's matter at the telephone number or email address provided. Standard message and data rates may apply. The reader may opt out at any time by replying STOP to a text message, by requesting on the telephone that the firm cease contacting the reader, or by sending a written opt-out request to the firm's principal office. Opt-out applies prospectively and does not affect any prior communications already in transit.

Site governance and editorial responsibility.

The content of this site, including all static entries, sub-entries, and AI-composed responses, is published under the editorial responsibility of Jim Glaser, Esq. The publishing firm is Jim Glaser Law. The technical infrastructure is operated by ColabContent LLC under contract with the firm. Editorial and substantive decisions about the site rest with the firm; technical and operational decisions about the infrastructure rest with ColabContent. The arrangement is disclosed in the colophon of every page. Reader inquiries about editorial or substantive matters should be directed to Jim Glaser Law; reader inquiries about technical matters (broken links, accessibility issues, payment portal questions) should also be directed to the firm, which will route them internally.