Disclosures and disclaimers

Information, not legal advice.

Jimmy Knows A! is a reference manual published by Jim Glaser Law. Every entry on our practice areas, every sub-entry, and every AI-composed response from /ask constitutes legal information, not legal advice. Reading this manual or speaking with the AI extension does not, by itself, create an attorney-client relationship. Substance specific to your matter requires evaluation by a real attorney of facts the manual cannot weigh from a written question alone. For that, telephone the firm at (617) JIM-WINS. Jim Glaser, Esq. is the responsible attorney named on every page. See also how an answer is composed.

How the AI extension is supervised, and how it is not.

The publishing firm sets the editorial framework that governs every response: the practice-area scope, the canonical Massachusetts statutes and case law the AI is permitted to cite, the courthouse addresses the AI is permitted to reference, and the response disciplines (information not advice, no outcome promises, no inventing citations).

Individual AI-composed responses are not reviewed by Jim Glaser, Esq. or any attorney at the firm before they are delivered to the reader. Responses are produced in real time, around the clock, at a volume no single attorney could review answer by answer. The firm relies on the editorial framework, the canonical authority constraints, and the response disciplines listed above to keep responses within the scope of legal information rather than legal advice. Where a reader's facts require evaluation that the framework cannot provide, the response routes the reader to a free telephone consultation with the firm; that telephone consultation is where attorney evaluation actually happens.

Attorney advertising.

This site constitutes attorney advertising under Massachusetts Rules of Professional Conduct 7.1 through 7.5. The publishing firm is Jim Glaser Law. The responsible attorney named in every entry is Jim Glaser, Esq., admitted to the Massachusetts Bar in 1995, admitted in Massachusetts only. Jim Glaser is of counsel to Keches Law. The principal office is 77 Pond Street, Sharon, Massachusetts 02067. Most cases are referred to other jurisdictionally licensed lawyers for principal liability. Matters in other jurisdictions are referred to state-licensed counsel without fee.

Past results.

Past results obtained by the firm or by counsel are not a guarantee or prediction of future outcomes. Where representative outcomes or case categories are referenced, those references are illustrative only and do not warrant a particular result for any specific matter.

Practice-area scope.

Jim Glaser Law handles eighteen Massachusetts practice areas. The full list is available at /practice-areas. The firm represents clients in matters governed by Massachusetts law and is licensed and authorized to practice in Massachusetts. Matters governed by other states' law are referred to state-licensed counsel without fee. For practice areas where the matter calls for specialist handling outside the firm's direct work (some criminal-defense categories beyond DUI/OUI, some family-law categories beyond divorce, some bankruptcy filings), the firm evaluates the matter on the intake call and, where appropriate, connects the client with a Massachusetts partner attorney at no extra cost to the client. Jim Glaser Law does not collect referral fees from these placements and is not a referral service.

Data the manual collects.

When a reader submits a question through the masthead search or the inquiry page, the manual records the question text, the time of submission, the reader's IP address and browser user-agent string, the URL the reader arrived from, any UTM parameters present, and a session identifier stored in the browser's session storage that ties follow-up questions to the original. The substance of the AI-composed response is also retained for review and quality control.

When a reader submits the callback request form, the manual additionally records the contact details voluntarily provided (name, telephone, email, and any notes), along with the conversation thread to which the request relates. This information is shared with the firm's intake team and is used solely to follow up on the reader's request.

Do not submit information you wish to keep confidential. Submitting a question or a callback request does not, by itself, create an attorney-client relationship; the confidentiality protections of that relationship do not attach until the firm has agreed in writing to represent you.

Tracking technologies.

The manual sets a session-storage identifier in the reader's browser to tie follow-up questions to the original inquiry. No third-party advertising or analytics cookies are set unless the publisher has configured an advertising-platform tracking pixel for the site, in which case those pixels (Meta Pixel and Google Ads) may set their own cookies and report aggregate conversion events to the corresponding ad platform. Setting these pixels is at the publisher's discretion; their presence or absence at any given moment is reflected in the page's HTML.

Emergency situations.

The manual is not an emergency service. If the reader is in immediate danger, an arrest is in progress, or a domestic-violence situation is active, telephone 911 first. The manual's call routing on (617) JIM-WINS and the firm's intake are not equipped to displace emergency response.

Confidentiality of submissions during litigation.

Communications submitted to this manual through the inquiry page or callback form are not, without more, privileged communications under Massachusetts attorney-client privilege rules. Privilege attaches only when an attorney-client relationship has been formed in writing with the firm. Submissions made during the pendency of a matter in which the firm does not yet represent the reader are subject to the same evidentiary rules that govern any other written statement and may be discoverable in subsequent litigation.

Massachusetts Rule of Professional Conduct 1.18 governs duties owed to prospective clients. Reading or interacting with this manual does not, by itself, make the reader a prospective client of Jim Glaser Law for purposes of Rule 1.18. The firm becomes engaged only upon a written fee agreement signed by both parties; until that agreement is in place, the firm undertakes no obligations of representation, conflict avoidance, or confidentiality beyond those ordinarily owed to any member of the public.

Fees and contingency arrangements.

Contingency-fee practice areas: auto accidents, personal injury, slip and fall, workers compensation, mass tort, gambling-addiction litigation, social-media-addiction litigation, property damage, medical malpractice, nursing home abuse, and motorcycle accidents. The engagement is governed by a written fee agreement that complies with Massachusetts Rule of Professional Conduct 1.5(c). The standard arrangement provides that no attorney's fee is owed unless and until the matter resolves with a recovery to the client; case-related costs and expenses (court filing fees, deposition costs, expert-witness fees, medical-records charges, and the like) are addressed in the written agreement and may be the client's responsibility under that agreement, regardless of the outcome. Workers compensation attorney fees are statute-capped under M.G.L. c. 152.

Fixed-fee or hourly practice areas: DUI/OUI defense, criminal defense (other charges), divorce, family law, real estate, bankruptcy, and immigration. These engagements are governed by a written fee agreement and are not handled on contingency. The first telephone consultation is offered without charge.

Real-estate buyer representation: Massachusetts home buyers receive purchase-and-sale representation at no charge when the firm closes the loan and writes the title insurance. Other real-estate matters (disputes, easements, condo issues, title defects, broker matters) are billed on a fixed-fee or hourly basis under the written fee agreement.

Past results do not guarantee future outcomes.

Updates to this manual.

The manual is revised as Massachusetts law evolves and as new entries are drafted from clusters of reader questions. The colophon at the foot of every page records the current edition and revision date. Material revisions to disclaimers, data-handling, or referral policies are noted with a corresponding revision date.